Account Manager - Firstup
We have officially merged and are thrilled to announce our new name, Firstup!
This high-impact role combines equal parts sales, relationship management and customer satisfaction. The ideal candidate has a proven record managing relationships at scale while driving renewals and expansions in a Saas technology company.
Your Role:
-Effectively renew, upsell and cross-sell an assigned book of business of existing customers
-Learn your book of business inside and out to effectively position Firstup’s value proposition, always linking it back to key business outcomes for the customer
-Develop and cultivate deep relationships with senior executives at the Director, SVP, and VP levels at our partners
-Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Firstup’s value
-Partner closely with our Customer Experience Team to ensure customers adopt and are successful with the Firstup platform
-Lead and present value-driven Executive Business Reviews
-Enlist and inspire customers to participate in Firstup events and ultimately be an advocate for Firstup
-Becoming a Firstup expert, learning the ins and outs the Digital Employee Experience
Your Experience:
-At least 3+ years of sales experience in Enterprise SaaS sales or Account Management
-Experience preparing renewal proposals, forecasting, and account planning
-A strong history of quota attainment and excellent performance on a high-performing team
-Experience with an evangelical sale, selling software to executives at Fortune 500 companies
-Experience managing customer relationships alongside a Customer Success team
-Experience using usage, data and results to demonstrate value and justify expansion
-An impeccable communicator with polished and professional sales presentation skills
-Experience operating in a high-growth business environment like Firstup
If you’re interested, please click here to apply.
***Note*** We are still in the process of creating a new careers page for Firstup